Many do, some don't — it depends on the artist and their workflow and capacity. Contact us to find out about custom possibilities.

Only a small selection of the pieces we carry are currently available on our website. Contact us to describe what you're looking for — we accept credit card payments over the phone or PayPal invoices.

Yes, shipping is available anywhere in the US through our online store. We also carry many more pieces at the 179 Main Street, Northampton, MA shop, and can coordinate shipping those for you as well.

We do our best to have the items sold online ready to be ship within 2 business days, unless otherwise noted on the product page.

Unfortunately, we do not. We currently ship throughout the United States (including Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands).

Yes! Just select “Pick Up” at check out. You can also call or email us to arrange a purchase and in-store pick up.

We reuse boxes from artists and suppliers, following a "Reduce, Reuse, Recycle" approach. Other boxes come from USPS Priority Mail, which carries a Silver Level Cradle to Cradle Eco-Friendly Certification.

Online orders may be returned for a refund, store credit, or exchange within 30 days of delivery, in original, unused, re-saleable condition. Prepaid return labels are available. Discounted items are final sale. Refunds take 7–14 business days; store credit is immediate.

In-store purchases qualify for store credit or exchange within 30 days. They require the receipt and must be in original condition. Discounted items and special orders are final sale.

Contact us within 72 hours with photos of the damage. After 72 hours of the delivery date, damaged goods will not be taken into consideration.

Most of our pottery is dishwasher, oven, and microwave safe, since we value functional work — but it varies by artist. Check the product page, or ask us directly.

Each product page lists the materials used. If that information is missing, or you have a specific question (like gold vermeil vs. gold-fill), contact the store.

Each piece is perfectly unique, with tiny intricacies that make it special — that's the nature of handmade work. If a piece doesn't meet your needs, we accept returns; contact us for help finding a closer match.

Yes — we offer handmade, beautiful pieces that make special wedding gifts. And we offer jewelry to outfit the wedding couple and party.

We have a great selection of beautiful gifts starting with lots of options under $50.

Yes, complimentary gift wrapping is provided for most of our pieces. The occasional one might be too large for one of our boxes.

Yes — email hello@pinchgoods.comto set one up to set up a time to work on a custom wedding registry for your guests to shop in person and online.

Yes — we specialize in unique, thoughtful gifts, all handmade, that are a favorite for birthdays, Mother's Day, graduations, weddings, housewarmings, and other special occasions.

You can find us at 179 Main Street in downtown Northampton, MA, with nearby street parking and parking lots nearby, like the garage behind Thornes Marketplace.

Yes, with a wheelchair-accessible entrance and nearby parking.

Yes — many of the artists we work with are based in Western Massachusetts, New England, and New York, plus artists across the country and world. Some artists have had their work here since our beginning in 1979, and we're continually adding new artists as well.

Most pieces at Pinch are handcrafted by independent artists, many local the Pioneer Valley, Massachusetts, and New England.

Our monthly Premiering Potters Series, in conjunction with Northampton's Arts Night Out, is a great time to meet artists!

Artist submissions are reviewed regularly — visit pinchgoods.com/pages/artist-submissions for the application process.

Since 1979! We were founded by three pioneering female potters, and we continue their tradition.

We carry handmade work from more than 100 independent artists, have been supporting makers for 45+ years, and our team has deep knowledge of the artists we carry.